How To Fix CRM_COMPLAINT023 - Item &1: No approved quantity is available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPLAINT - Messages for Complaints Processing

• Message number: 023

• Message text: Item &1: No approved quantity is available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPLAINT023 - Item &1: No approved quantity is available ?

  The SAP error message CRM_COMPLAINT023 indicates that there is no approved quantity available for the specified item in a complaint or service request. This error typically arises in the context of managing complaints or returns in the SAP Customer Relationship Management (CRM) module.
  
  Cause:
  
  
  No Approved Quantity: The most common cause is that the item in question has not been approved for the specified quantity. This could be due to:
  
  The quantity requested exceeds the quantity that has been approved.
  The item has not been processed or approved in the system.
  The item may have been rejected or is still under review.
  
  
  
  Status Issues: The status of the complaint or the item may not allow for the requested action (e.g., creating a return or processing a complaint).
  
  
  
  Configuration Issues: There may be configuration settings in the CRM system that restrict the approval of certain quantities based on business rules.
  
  
  
  Solution:
  
  
  Check Approved Quantities: Verify the approved quantities for the