How To Fix CRM_COMPLAINT026 - Item &1: No preceding transaction is available for billing document

CRM_COMPLAINT026 - Overview

• Message type: E = Error

• Message class: CRM_COMPLAINT - Messages for Complaints Processing

• Message number: 026

• Message text: Item &1: No preceding transaction is available for billing document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPLAINT026 - Item &1: No preceding transaction is available for billing document ?

  The SAP error message CRM_COMPLAINT026 indicates that there is no preceding transaction available for the billing document associated with the item in question. This typically occurs in the context of billing documents related to complaints or service requests in the SAP Customer Relationship Management (CRM) module.
  
  Cause:
  The error can arise due to several reasons:
  
  Missing Preceding Document: The billing document you are trying to create or process does not have a corresponding preceding transaction (like a sales order, service order, or complaint) that it is supposed to reference.
  Incorrect Document Flow: The document flow may not be correctly established, meaning that the necessary preceding documents were not created or were deleted.
  Data Inconsistencies: There may be inconsistencies in the data, such as missing or incorrect references in the database.
  
  Configuration Issues: There could be configuration issues in the CRM system that prevent the proper linking of documents.
  
  
  Solution:
  To resolve the error, you can take the following