How To Fix CRM_CODEX113 - Check the CATS profile in OLTP

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CODEX - Messages for Check Reports for Service Data Exchange

• Message number: 113

• Message text: Check the CATS profile in OLTP

What causes this issue?

You want to check the CATS profile in the Online Transaction Processing
(OLTP) system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the <DS:TRAN.CRM_CODEX_OLTP_CUST>CATS Profile</> in the OLTP
system.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CODEX113 - Check the CATS profile in OLTP ?

  The SAP error message CRM_CODEX113 typically indicates an issue related to the Cross-Application Time Sheet (CATS) profile in the Online Transaction Processing (OLTP) system. This error often arises when there is a mismatch or misconfiguration in the CATS profile settings, which are essential for time recording and management in SAP.
  Cause:
  
  Missing or Incorrect CATS Profile: The CATS profile may not be defined correctly in the system, or it may be missing altogether.
  Profile Assignment Issues: The user or employee may not be assigned the correct CATS profile, leading to discrepancies when trying to record time.
  Configuration Errors: There may be errors in the configuration settings related to the CATS profile in the SAP system.
  Authorization Issues: The user may lack the necessary authorizations to access or use the CATS profile.
  
  Solution:
  
  
  Check CATS Profile Configuration:
  
  Go to the transaction code CATS or SPRO (Customizing) and navigate to the CATS profile settings.
  Ensure that the CATS profile is correctly defined and configured according to your organization's requirements.
  
  
  
  Assign CATS Profile to Users:
  
  Verify that the relevant users or employees have the correct CATS profile assigned to them.
  You can check this in the user master record (transaction code SU01) or through the relevant HR infotype (e.g., IT 0001).
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the CATS functionality.
  You may need to consult with your SAP security team to verify and adjust the user's roles and authorizations.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CATS and the specific error message for any additional troubleshooting steps or known issues.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CATS, CATSAPPR (for approval), and SPRO (for configuration).
  SAP Notes: Check the SAP Support Portal for any notes related to CRM_CODEX113 for specific patches or updates that may address the issue.
  User Forums: Consider visiting SAP community forums or discussion boards where similar issues may have been discussed, providing insights or solutions from other users.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.