How To Fix CRM_CODEX111 - Check whether the service employee has been created in ERP

CRM_CODEX111 - Overview

• Message type: E = Error

• Message class: CRM_CODEX - Messages for Check Reports for Service Data Exchange

• Message number: 111

• Message text: Check whether the service employee has been created in ERP

What causes this issue?

You want to check whether the service employee was created in the ERP
system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use transaction <DS:TRAN.CRM_CODEX_OLTP_CUST>HR Master Record</> to
check.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CODEX111 - Check whether the service employee has been created in ERP ?

  The SAP error message CRM_CODEX111 typically indicates that there is an issue related to the service employee not being properly created or recognized in the ERP system. This error often arises in the context of SAP Customer Relationship Management (CRM) when trying to assign a service employee to a service order or similar transaction.
  
  Cause:
  
  Employee Not Created: The service employee may not have been created in the ERP system (SAP ECC or S/4HANA).
  Incorrect Data: There may be incorrect or missing data in the employee master record.
  Integration Issues: There could be issues with the integration between CRM and ERP systems, leading to the employee not being recognized.
  Authorization Issues: The user may not have the necessary authorizations to view or assign the service employee.
  
  
  Solution:
  
  
  Check Employee Creation:
  
  Verify if the service employee exists in the ERP system. You can do this by checking the employee master data in the relevant transaction (e.g., PA20 or PA30).
  If