How To Fix CRM_CODEX112 - Check the number ranges in OLTP

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CODEX - Messages for Check Reports for Service Data Exchange

• Message number: 112

• Message text: Check the number ranges in OLTP

What causes this issue?

The number ranges must be identical in SAP Customer Relationship
Management (SAP CRM) and in the Online Transaction Processing (OLTP)
system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the <DS:TRAN.CRM_CODEX_OLTP_CUST>number ranges</> in the OLTP
system.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CODEX112 - Check the number ranges in OLTP ?

  The SAP error message CRM_CODEX112, which states "Check the number ranges in OLTP," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the number range objects used for document or transaction numbers. This error indicates that the system is unable to generate a new number for a document because the number range is either not defined, exhausted, or incorrectly configured.
  Cause:
  
  Exhausted Number Range: The defined number range for a specific object has been exhausted, meaning that all available numbers have been used up.
  Incorrect Configuration: The number range object may not be properly configured in the system, leading to issues when trying to generate new numbers.
  Missing Number Range: The number range for the specific document type may not be defined in the system.
  Authorization Issues: The user may not have the necessary authorizations to access or use the number range.
  
  Solution:
  
  
  Check Number Range Configuration:
  
  Go to transaction code SNRO (Number Range Objects).
  Find the relevant number range object associated with the CRM document type that is causing the error.
  Check if the number range is defined and if it has sufficient numbers available.
  
  
  
  Extend Number Range:
  
  If the number range is exhausted, you can extend it by adjusting the upper limit of the number range.
  This can be done in the same SNRO transaction by selecting the number range and modifying its settings.
  
  
  
  Define Missing Number Range:
  
  If the number range is missing, you may need to create a new number range for the relevant object.
  This can also be done in the SNRO transaction by creating a new number range and assigning it to the appropriate document type.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the number range.
  This can be checked in transaction SU53 or by consulting with your SAP security team.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to number range management for more detailed instructions on how to manage number ranges.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SNRO: Number Range Objects
  SNUM: Number Range Management
  SU53: Authorization Check
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the CRM_CODEX112 error and ensure that the number ranges are correctly configured in your SAP system.