How To Fix CRM_CODEX120 - *** Sales item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CODEX - Messages for Check Reports for Service Data Exchange

• Message number: 120

• Message text: *** Sales item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CODEX120 - *** Sales item ?

  The SAP error message CRM_CODEX120 typically relates to issues with sales items in the SAP Customer Relationship Management (CRM) module. This error can occur for various reasons, often linked to data inconsistencies or configuration issues. Below are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Missing or Incomplete Data: The sales item may be missing required fields or data that is necessary for processing.
  Configuration Issues: There may be issues with the configuration of the sales order or item categories in the system.
  Inconsistent Data: Data inconsistencies between the CRM and ERP systems can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to perform actions related to the sales item.
  Business Rules Violations: The sales item may not comply with certain business rules defined in the system.
  
  Solutions:
  
  Check Data Completeness: Review the sales item for any missing or incomplete fields. Ensure that all mandatory fields are filled out correctly.
  Review Configuration: Check the configuration settings for sales order types and item categories in the CRM system. Ensure that they are set up correctly.
  Data Consistency Check: If the CRM is integrated with an ERP system, ensure that the data is consistent across both systems. You may need to run consistency checks or synchronization processes.
  Authorization Check: Verify that the user has the necessary authorizations to access and modify the sales item. If not, contact your system administrator to adjust the permissions.
  Consult Business Rules: Review any business rules or validations that may be affecting the sales item. Ensure that the item complies with these rules.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRM_ORDER to access and review sales orders and items.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for documentation related to CRM sales order processing and error handling.
  Community Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar issues.
  
  If the error persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.