How To Fix CRM_CODEX071 - No service type is assigned to item category &1

CRM_CODEX071 - Overview

• Message type: E = Error

• Message class: CRM_CODEX - Messages for Check Reports for Service Data Exchange

• Message number: 071

• Message text: No service type is assigned to item category &1

What causes this issue?

In Customizing, there is no service type assigned to item category
&SYST-MSGV1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain the <DS:SIMG.CRM_POSTYPEN_001>service type</>. You can do so
in Customizing for Customer Relationship Management by choosing
<ls>Transactions -> Basic Settings -> Define Item Categories ->
Definition of Item Categories -> Assignment of Business Transaction
Categories -> Customizing Item</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_CODEX071 - Details

• The SAP error message CRM_CODEX071 indicates that there is no service type assigned to the specified item category in the CRM system. This error typically occurs when you are trying to create or process a transaction (like a service order or a sales order) that requires a service type, but the system cannot find a valid assignment for the item category you are using.
  
  Cause:
  
  Missing Configuration: The item category you are using does not have a service type assigned in the configuration settings.
  Incorrect Item Category: The item category may not be appropriate for the type of service you are trying to process.
  Custom Development: If there are custom developments or modifications in the system, they might not have been properly configured to handle service types.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Item Category Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to CRM > Master Data > Service