How To Fix CRM_CODEX070 - Activity type/prices are being checked in OLTP

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CODEX - Messages for Check Reports for Service Data Exchange

• Message number: 070

• Message text: Activity type/prices are being checked in OLTP

What causes this issue?

You must check the activity type/prices in the Online Transaction
Processing (OLTP) system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

<DS:TRAN.CRM_CODEX_OLTP_CUST>Check Activities/Prices</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CODEX070 - Activity type/prices are being checked in OLTP ?

  The SAP error message CRM_CODEX070 indicates that there is an issue related to the checking of activity types and prices in the Online Transaction Processing (OLTP) system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there are inconsistencies or issues with the configuration of activity types, pricing conditions, or the integration between CRM and the backend system (like SAP ERP).
  Causes:
  
  Configuration Issues: The activity types or pricing conditions may not be properly configured in the system. This could include missing or incorrect settings in the activity type configuration.
  Master Data Issues: There may be missing or incorrect master data related to the activity types or pricing conditions.
  Integration Problems: If there is a lack of synchronization between the CRM and the backend ERP system, it can lead to discrepancies in the data being checked.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify the activity types or pricing conditions.
  Custom Code: If there are custom developments or enhancements in the system, they might interfere with the standard processing of activity types and pricing.
  
  Solutions:
  
  Check Configuration: Review the configuration of activity types and pricing conditions in the CRM system. Ensure that all necessary settings are correctly defined.
  
  Transaction codes like CRMD_ORDER or SPRO can be used to access configuration settings.
  
  
  Verify Master Data: Ensure that all relevant master data (like activity types, pricing conditions, etc.) is complete and accurate.
  Integration Check: Verify the integration settings between CRM and the backend system. Ensure that the necessary data is being transferred correctly.
  
  Check for any errors in the middleware (like SAP PI/PO) if applicable.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to perform the actions related to activity types and pricing.
  Debugging: If the issue persists, consider debugging the process to identify where the error is occurring. This may require technical expertise.
  Consult Documentation: Refer to SAP Notes and documentation for any known issues or patches related to this error message.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or recommendations related to the CRM_CODEX070 error.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SPRO for configuration.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_CODEX070 error in your SAP system.