How To Fix CRM_CODEX068 - OLTP: No cost type for item category &1 service type &2 valuation type &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CODEX - Messages for Check Reports for Service Data Exchange

• Message number: 068

• Message text: OLTP: No cost type for item category &1 service type &2 valuation type &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CODEX068 - OLTP: No cost type for item category &1 service type &2 valuation type &3 ?

  The SAP error message CRM_CODEX068 indicates that there is no cost type defined for a specific combination of item category, service type, and valuation type in the system. This error typically occurs in the context of service-related transactions in SAP CRM (Customer Relationship Management) or when dealing with service orders.
  Cause:
  The error can arise due to several reasons:
  
  Missing Configuration: The cost type for the specified item category, service type, and valuation type has not been configured in the system.
  Incorrect Item Category: The item category being used may not be correctly set up to handle the service type and valuation type.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings that lead to this error.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP (Transaction SPRO).
  Navigate to the relevant area for service management and check the settings for item categories and cost types.
  Ensure that the cost type is defined for the specific combination of item category, service type, and valuation type.
  
  
  
  Define Cost Type:
  
  If the cost type is missing, you will need to define it. This can typically be done in the following path:
  
  SPRO > SAP Customizing Implementation Guide > Logistics > Service > Service Order > Define Item Categories.
  
  
  Here, you can add or modify the cost type for the relevant item category.
  
  
  
  Review Master Data:
  
  Check the master data for the service type and ensure that it is correctly set up.
  Verify that the valuation type is correctly assigned to the service type.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the configuration by creating a new service order or transaction that previously triggered the error.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration settings, refer to SAP documentation or consult with your SAP functional consultant for guidance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE11 for data dictionary, or SE80 for object navigator to check related objects.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Roles: Ensure that you have the necessary authorizations to make changes in the configuration settings.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary changes to resolve it.