How To Fix CRM_CODEX062 - OLTP: No activity type for item category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CODEX - Messages for Check Reports for Service Data Exchange

• Message number: 062

• Message text: OLTP: No activity type for item category &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CODEX062 - OLTP: No activity type for item category &1 ?

  The SAP error message CRM_CODEX062 indicates that there is no activity type assigned for the specified item category in the context of CRM (Customer Relationship Management) transactions. This error typically arises when trying to create or process a transaction that requires an activity type, but the system cannot find a valid mapping for the item category involved.
  
  Cause:
  
  Missing Configuration: The most common cause is that the item category does not have an associated activity type defined in the system.
  Incorrect Item Category: The item category being used may not be correctly set up or may not be intended for the type of transaction you are trying to perform.
  Custom Development: If there are custom developments or modifications in the system, they might not have been properly configured to handle the item category in question.
  
  
  Solution:
  
  
  Check Item Category Configuration:
  
  Go to the configuration settings in SAP (transaction code SPRO).
  Navigate to the relevant area for CRM and