How To Fix CRM_CMDC_CUSTOMIZING022 - This case type does not exist in the remote system

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CMDC_CUSTOMIZING - Messages for Complaint and Dispute Case Customizing

• Message number: 022

• Message text: This case type does not exist in the remote system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CMDC_CUSTOMIZING022 - This case type does not exist in the remote system ?

  The SAP error message CRM_CMDC_CUSTOMIZING022 indicates that a specific case type does not exist in the remote system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to access or manipulate a case type that has not been defined or is not available in the connected system.
  
  Cause:
  
  Missing Case Type: The case type you are trying to use has not been created or configured in the remote system.
  Incorrect Configuration: There may be a mismatch in the configuration between the local and remote systems, leading to the case type not being recognized.
  Transport Issues: If the case type was recently created or modified, it may not have been transported correctly to the remote system.
  Authorization Issues: The user may not have the necessary authorizations to access the case type in the remote system.
  
  
  Solution:
  
  
  Check Case Type Configuration:
  
  Verify that the case type exists in the remote system.