How To Fix CRM_CMDC_CUSTOMIZING004 - Only one default value is allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CMDC_CUSTOMIZING - Messages for Complaint and Dispute Case Customizing

• Message number: 004

• Message text: Only one default value is allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CMDC_CUSTOMIZING004 - Only one default value is allowed ?

  The SAP error message CRM_CMDC_CUSTOMIZING004 with the description "Only one default value is allowed" typically occurs in the context of customizing settings in the SAP Customer Relationship Management (CRM) module. This error indicates that there is an issue with the configuration of default values for certain fields or settings, where the system expects only one default value but has found multiple entries.
  
  Cause:
  The error is usually caused by:
  
  Multiple Default Values: There are multiple entries defined as default values for a particular field or setting in the customizing settings. For example, if you have defined more than one default value for a specific status, priority, or category, the system will raise this error.
  Configuration Mistakes: Incorrect or incomplete configuration in the customizing settings can lead to this error. This might happen during the setup of business processes or when modifying existing configurations.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Navigate to