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How To Fix CRM_CIC_COMPONENTS008 - Workspace & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CIC_COMPONENTS - Messages for Collection CRM_CIC_COMPONENTS

  • Message number: 008

  • Message text: Workspace & does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CIC_COMPONENTS008 - Workspace & does not exist ?

    The SAP error message CRM_CIC_COMPONENTS008 typically indicates that a specific workspace does not exist in the system. This error is often encountered in the context of SAP Customer Relationship Management (CRM) when working with the CRM Interaction Center (IC) or when trying to access a workspace that has not been properly configured or has been deleted.

    Cause:

    1. Non-existent Workspace: The workspace you are trying to access has not been created or has been deleted.
    2. Incorrect Configuration: There may be a misconfiguration in the system that is preventing the workspace from being recognized.
    3. Authorization Issues: The user may not have the necessary authorizations to access the specified workspace.
    4. Transport Issues: If the workspace was recently transported from another system, it may not have been properly imported.

    Solution:

    1. Verify Workspace Existence:

      • Check if the workspace exists in the system. You can do this by navigating to the relevant transaction or customizing settings in SAP CRM.
      • Use transaction code CRMD_ORDER or CRMD_ORDERADM_H to check for existing workspaces.
    2. Create or Recreate Workspace:

      • If the workspace does not exist, you may need to create it. This can typically be done through the customizing settings in SAP CRM.
      • If it was deleted, you may need to recreate it based on the requirements.
    3. Check Authorizations:

      • Ensure that the user has the necessary authorizations to access the workspace. You can check this in the user roles and profiles assigned to the user.
    4. Review Configuration:

      • Go through the configuration settings related to the workspace in the SAP CRM customizing (transaction SPRO) to ensure everything is set up correctly.
    5. Transport Issues:

      • If the workspace was supposed to be transported from another system, check the transport logs to ensure that the transport was successful and that all necessary objects were included.
    6. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific version of SAP CRM you are using for any known issues or additional troubleshooting steps.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.

    If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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