How To Fix CRM_CIC_CLM_APP003 - Unable to dial the phone number

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CIC_CLM_APP - Call list management applications messages

• Message number: 003

• Message text: Unable to dial the phone number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC_CLM_APP003 - Unable to dial the phone number ?

  The SAP error message CRM_CIC_CLM_APP003 ("Unable to dial the phone number") typically occurs in the SAP Customer Relationship Management (CRM) system when there is an issue with dialing a phone number from the CRM interface. This can happen in various scenarios, such as when trying to initiate a call from the CRM application or when using integrated telephony features.
  Causes:
  
  Invalid Phone Number Format: The phone number may not be in a valid format that the system recognizes.
  Missing Telephony Integration: The telephony system may not be properly integrated with SAP CRM.
  
  Configuration Issues: There may be configuration issues in the telephony settings within SAP CRM.
  Network Issues: There could be network connectivity problems preventing the dialing process.
  User Permissions: The user may not have the necessary permissions to initiate calls.
  Telephony Software Issues: The telephony software or client may not be functioning correctly.
  
  Solutions:
  
  Check Phone Number Format: Ensure that the phone number is entered in the correct