How To Fix CRM_CIC_CLM_APP001 - End date is past& end date can not be earlier than start date


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CIC_CLM_APP - Call list management applications messages

  • Message number: 001

  • Message text: End date is past& end date can not be earlier than start date

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CIC_CLM_APP001 - End date is past& end date can not be earlier than start date ?

    The SAP error message CRM_CIC_CLM_APP001 indicates that there is an issue with the date settings in a CRM (Customer Relationship Management) application, specifically related to a contract or a service level agreement (SLA). The error message states that the end date is either in the past or is earlier than the start date, which is not allowed in the system.

    Cause:

    1. End Date in the Past: The end date you have entered for a contract or service is set to a date that has already passed.
    2. End Date Earlier than Start Date: The end date is set to a date that is earlier than the start date, which creates a logical inconsistency.
    3. Data Entry Error: There may have been a typographical error when entering the dates.
    4. System Configuration: There could be configuration settings in the system that enforce date validation rules.

    Solution:

    1. Check Dates: Review the start and end dates you have entered. Ensure that:

      • The end date is not in the past.
      • The end date is later than the start date.
    2. Update Dates: If the end date is incorrect, update it to a valid future date that is after the start date.

    3. Validation: Implement validation checks in your data entry process to prevent this error from occurring in the future. This could involve:

      • Adding checks in the user interface to alert users when they enter invalid dates.
      • Implementing business rules in the backend to enforce date logic.
    4. Consult Documentation: If you are unsure about the date requirements, consult the SAP documentation or your organization's guidelines regarding contract and SLA date management.

    5. Contact Support: If the issue persists after checking the dates, consider reaching out to your SAP support team or consulting with a technical expert who can help diagnose any underlying issues.

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