How To Fix CRM_CIC_CLM_APP000 - Start_date is past or end_date is earlier than start_date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CIC_CLM_APP - Call list management applications messages

• Message number: 000

• Message text: Start_date is past or end_date is earlier than start_date

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC_CLM_APP000 - Start_date is past or end_date is earlier than start_date ?

  The SAP error message CRM_CIC_CLM_APP000 indicates that there is an issue with the date parameters in a CRM application, specifically related to the start and end dates of a certain process or transaction. The error message states that the start date is in the past or the end date is earlier than the start date. 
  Causes:
  
  Start Date in the Past: The start date you have entered is earlier than the current date, which may not be allowed based on the business logic or configuration.
  End Date Before Start Date: The end date is set to a date that is earlier than the start date, which is logically incorrect.
  Incorrect Date Format: The dates may not be in the expected format, leading to misinterpretation by the system.
  System Configuration: There may be specific configurations or rules in the system that restrict the date ranges for certain transactions.
  
  Solutions:
  
  
  Check Dates: Review the start and end dates you have entered. Ensure that:
  
  The start date is not in the past (if the business logic requires it).
  The end date is later than the start date.
  
  
  
  Correct Date Format: Ensure that the dates are entered in the correct format as expected by the system (e.g., DD/MM/YYYY or MM/DD/YYYY).
  
  
  Adjust Dates: If the start date is in the past and you need to proceed, consider adjusting it to the current date or a future date, depending on your business requirements.
  
  
  Consult Documentation: Check the relevant SAP documentation or configuration settings to understand any specific rules regarding date entries for the transaction you are working with.
  
  
  User Authorization: Ensure that you have the necessary permissions to make changes to the dates if applicable.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with a functional consultant who specializes in CRM.
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to CRM activities (e.g., creating or managing leads, opportunities, etc.).
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Testing: If you are in a development or testing environment, try replicating the issue with different date combinations to better understand the constraints.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.