How To Fix CRM_CIC_BW010 - No statistic server connected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CIC_BW - BW exctraction for CIC

• Message number: 010

• Message text: No statistic server connected

What causes this issue?

No statistics server could be determined.

System Response

The data cannot be processed.

How to fix this error?

Check your system settings.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC_BW010 - No statistic server connected ?

  The SAP error message CRM_CIC_BW010: No statistic server connected typically occurs in the context of SAP Customer Relationship Management (CRM) systems, particularly when there is an issue with the connection to the statistical server that is responsible for handling data analytics and reporting.
  Cause:
  
  Server Connection Issues: The most common cause of this error is that the CRM system is unable to connect to the statistical server. This could be due to network issues, server downtime, or incorrect configuration settings.
  Configuration Errors: The settings for the statistical server in the CRM system may not be correctly configured, leading to a failure in establishing a connection.
  Authorization Issues: The user or system may not have the necessary permissions to access the statistical server.
  Service Availability: The statistical server itself may not be running or may be experiencing issues.
  
  Solution:
  
  Check Server Status: Ensure that the statistical server is up and running. You can do this by checking the server logs or using monitoring tools.
  Network Connectivity: Verify that there are no network issues preventing the CRM system from reaching the statistical server. This may involve checking firewalls, VPNs, or other network configurations.
  Configuration Settings: Review the configuration settings in the CRM system to ensure that the connection parameters for the statistical server are correct. This includes checking the server name, port number, and any other relevant settings.
  Authorization Checks: Ensure that the user or system has the necessary authorizations to connect to the statistical server. This may involve checking user roles and permissions in both the CRM and the statistical server.
  Restart Services: If the server is running but still not connecting, consider restarting the statistical server services or the CRM system to refresh the connections.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of your CRM system for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP frequently releases updates that may address known issues.
  System Logs: Review system logs (transaction codes like SLG1 for application logs) for more detailed error messages that may provide additional context.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Technical Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the CRM_CIC_BW010 error effectively.