How To Fix CRM_CIC707 - Model &1 not deleted (error in DB table &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 707

• Message text: Model &1 not deleted (error in DB table &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC707 - Model &1 not deleted (error in DB table &2) ?

  The SAP error message CRM_CIC707 indicates that there was an issue when trying to delete a model in the CRM system. The message specifies that the model identified by &1 could not be deleted due to an error in the database table identified by &2. This error typically arises in the context of Customer Relationship Management (CRM) when dealing with data models or transactions.
  Causes:
  
  Database Constraints: The model may be linked to other records in the database, and there are constraints preventing its deletion. This could include foreign key relationships or dependencies on other objects.
  Locking Issues: The record might be locked by another transaction or user, preventing the deletion.
  Data Integrity Issues: There may be inconsistencies or corruption in the database that are preventing the deletion.
  Authorization Issues: The user attempting to delete the model may not have the necessary permissions to perform the deletion.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might interfere with the deletion process.
  
  Solutions:
  
  Check Dependencies: Investigate if the model is linked to other records. You may need to delete or modify those records first.
  Release Locks: Use transaction codes like SM12 to check for and release any locks on the record.
  Data Consistency Check: Run consistency checks on the database to identify and resolve any integrity issues.
  Review Authorizations: Ensure that the user has the necessary authorizations to delete the model. You can check this using transaction SU53 or by consulting with your security team.
  Debugging: If the issue persists, consider debugging the process to identify where the error is occurring. This may require the assistance of a developer.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE37 (Function Modules), and SE80 (Object Navigator) for further investigation.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to CRM data models and database management for best practices and troubleshooting steps.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.