How To Fix CRM_CIC706 - Model &1 not saved (error in DB table &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 706

• Message text: Model &1 not saved (error in DB table &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC706 - Model &1 not saved (error in DB table &2) ?

  The SAP error message CRM_CIC706 indicates that there was an issue saving a model in the database table. This error typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with the CRM Interaction Center (CIC).
  Cause:
  The error can be caused by several factors, including:
  
  
  Database Constraints: There may be constraints in the database table that prevent the model from being saved. This could include primary key violations, foreign key constraints, or unique constraints.
  
  
  Data Integrity Issues: The data being saved may not meet the integrity requirements of the database schema. For example, required fields may be missing or contain invalid data.
  
  
  Database Locking: The table may be locked by another transaction, preventing the current operation from completing.
  
  
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the SAP application server.
  
  
  Custom Code: If there are custom enhancements or modifications in the system, they may interfere with the standard saving process.
  
  
  Solution:
  To resolve the CRM_CIC706 error, you can take the following steps:
  
  
  Check the Error Log: Review the detailed error log or short dump (ST22) to get more information about the specific cause of the error.
  
  
  Validate Data: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats and constraints.
  
  
  Database Table Check: Use transaction SE11 to check the structure of the database table mentioned in the error message. Look for any constraints that might be violated.
  
  
  Transaction Lock Check: Use transaction SM12 to check for any locks on the database table. If there are locks, you may need to wait for them to be released or manually delete them if appropriate.
  
  
  Debugging: If you have access to the development environment, you can debug the process to identify where the error occurs in the code.
  
  
  Consult Documentation: Check SAP Notes and documentation for any known issues related to the error message. You can search the SAP Support Portal for relevant notes.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), ST22 (Dump Analysis), SM12 (Lock Entries), and SLG1 (Application Log) for troubleshooting.
  SAP Notes: Regularly check for SAP Notes that may address specific issues related to CRM and database errors.
  System Logs: Review system logs for any additional context or related errors that may provide insight into the problem.
  
  By following these steps, you should be able to diagnose and resolve the CRM_CIC706 error effectively.