How To Fix CRM_CIC606 - Description for search profile & and search application & not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 606

• Message text: Description for search profile & and search application & not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC606 - Description for search profile & and search application & not found ?

  The SAP error message CRM_CIC606 indicates that a search profile or search application is not found in the system. This error typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with the CRM Interaction Center (CIC) or when performing searches in the CRM system.
  Cause:
  
  Missing Configuration: The search profile or search application may not be configured correctly in the system.
  Incorrect Search Profile/Application Name: The name of the search profile or application being referenced may be misspelled or incorrect.
  Authorization Issues: The user may not have the necessary authorizations to access the search profile or application.
  Transport Issues: If the search profile or application was recently transported from another system, it may not have been properly imported or activated.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the transaction code CRMCIC or CRMD_ORDER and check the configuration settings for search profiles and applications.
  Ensure that the search profile and application you are trying to use are correctly defined and active.
  
  
  
  Verify Names:
  
  Double-check the names of the search profile and application you are using. Ensure there are no typos or incorrect references.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the search profile and application. You may need to consult with your SAP security team to verify this.
  
  
  
  Transport Check:
  
  If the search profile or application was recently transported, check the transport logs to ensure that it was successfully imported. You may need to re-import or activate the transport if there were issues.
  
  
  
  System Logs:
  
  Check the system logs (transaction code SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM search profiles and applications for any specific guidance or troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on CRM configuration and search functionalities.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.