How To Fix CRM_CIC698 - Object &1 is in customer namespace. Process?

CRM_CIC698 - Overview

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 698

• Message text: Object &1 is in customer namespace. Process?

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC698 - Object &1 is in customer namespace. Process? ?

  The SAP error message CRM_CIC698 indicates that an object is in the customer namespace, which typically means that the object you are trying to access or manipulate is part of a custom development or enhancement that has been implemented in your SAP system. This error often arises in the context of CRM (Customer Relationship Management) applications, particularly when dealing with custom objects or enhancements.
  
  Cause:
  
  Custom Development: The object you are trying to access is a custom object created in the customer namespace (usually starting with a "Z" or "Y").
  Authorization Issues: You may not have the necessary authorizations to access or modify the object in the customer namespace.
  
  Configuration Issues: There may be configuration settings that are not correctly set up for the custom object.
  Transport Issues: If the object was recently transported from a development environment to a production environment, there may be issues with the transport itself.
  
  
  Solution:
  
  Check Object Existence: Verify that the