How To Fix CRM_CIC401 - No workspace(s) found with name &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 401

• Message text: No workspace(s) found with name &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC401 - No workspace(s) found with name &1 ?

  The SAP error message CRM_CIC401 indicates that the system could not find any workspaces with the specified name. This error typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with the CRM Interaction Center (IC) or when trying to access a specific workspace that has not been defined or is not available.
  Causes:
  
  Non-existent Workspace: The workspace name provided does not exist in the system.
  Incorrect Configuration: The workspace may not be properly configured or activated in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified workspace.
  Data Consistency Issues: There may be inconsistencies in the database or configuration that prevent the workspace from being recognized.
  Transport Issues: If the workspace was recently transported from another system, it may not have been properly imported or activated.
  
  Solutions:
  
  Verify Workspace Name: Check the name of the workspace you are trying to access. Ensure that it is spelled correctly and exists in the system.
  Check Configuration: Go to the configuration settings in the SAP CRM system and verify that the workspace is defined and activated. You can do this by navigating to the relevant customizing transaction (e.g., SPRO) and checking the settings under CRM Interaction Center.
  User Authorizations: Ensure that the user has the necessary authorizations to access the workspace. You may need to check the user roles and profiles in transaction SU01 or SUIM.
  Recreate Workspace: If the workspace is missing, consider recreating it. This can be done through the relevant customizing transactions.
  Check Transport Logs: If the workspace was recently transported, check the transport logs for any errors or issues during the transport process.
  System Restart: In some cases, a system restart or refresh may help resolve temporary issues related to workspace visibility.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or IC_MANAGER to navigate through CRM functionalities.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for CRM Interaction Center for more details on workspaces and their configuration.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or CRM support team for further investigation.