How To Fix CRM_CIC075 - No unique hit; Display all partners associated with this number

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 075

• Message text: No unique hit; Display all partners associated with this number

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC075 - No unique hit; Display all partners associated with this number ?

  The SAP error message CRM_CIC075 indicates that when trying to display partner information associated with a specific business object (like a customer or a sales order), the system found multiple partners linked to that object, and it cannot determine which one to display uniquely. This situation typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with partner functions.
  Cause:
  
  Multiple Partner Records: The primary cause of this error is that there are multiple partner records associated with the business object you are trying to access. For example, if you are looking at a sales order, there may be multiple partners (like sold-to party, ship-to party, payer, etc.) linked to that order.
  Configuration Issues: There may be issues with how partner functions are configured in the system, leading to ambiguity in partner assignments.
  Data Integrity Issues: There could be data integrity issues where the partner data is not correctly maintained or has duplicates.
  
  Solution:
  
  Display All Partners: The error message suggests that you can display all partners associated with the business object. You can do this by navigating to the partner overview screen, where you can see all the partners linked to the object and select the one you need.
  Review Partner Configuration: Check the configuration of partner functions in the CRM system. Ensure that the partner roles are correctly defined and that there are no unnecessary duplicates.
  Data Cleanup: If there are duplicate partner records, consider cleaning up the data. This may involve merging duplicate records or correcting any inconsistencies in partner assignments.
  Use Filters: If applicable, use filters to narrow down the list of partners displayed, making it easier to find the specific partner you need.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed guidance on managing partner functions and resolving related issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with partner management, such as BP (Business Partner) or CRM_ORDER (for sales orders).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific patches or updates that address known issues.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and manage partner data, as restrictions may also lead to confusion in partner displays.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can analyze the specific configuration and data in your system.