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Message type: E = Error
Message class: CRM_CIC - Interaction Center Framework
Message number: 071
Message text: Change address type to &1 before creating business partner
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CRM_CIC071
- Change address type to &1 before creating business partner ?The SAP error message CRM_CIC071 indicates that there is an issue with the address type of a business partner in the SAP Customer Relationship Management (CRM) system. Specifically, it suggests that the address type needs to be changed to a specific type (denoted by
&1
) before you can create or modify the business partner.Cause:
The error typically arises when:
- The address type of the business partner is not set to the required type for the operation you are trying to perform.
- The system has specific requirements for the address type based on the business partner's role or the transaction being executed.
- There may be inconsistencies in the data or configuration settings related to address types in the system.
Solution:
To resolve this error, you can follow these steps:
Check Address Type:
- Review the current address type of the business partner you are trying to create or modify. You can do this by navigating to the business partner's details in the CRM system.
Change Address Type:
- If the address type is incorrect, you will need to change it to the required type (as indicated by
&1
in the error message). This can typically be done in the business partner maintenance transaction (e.g., transaction codeBP
).- Navigate to the address section and select the appropriate address type from the available options.
Consult Configuration:
- If you are unsure about which address type is required, consult your SAP configuration settings or speak with your SAP administrator. They can provide insights into the required address types for different business partner roles.
Test the Changes:
- After changing the address type, attempt to create or modify the business partner again to see if the error persists.
Review Documentation:
- Check SAP documentation or notes related to the CRM module for any specific guidelines or updates regarding address types and business partner creation.
Related Information:
If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult the SAP Community for further assistance.
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