How To Fix CRM_CIC069 - Component search &1 has same priority as other structures;Change priority

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 069

• Message text: Component search &1 has same priority as other structures;Change priority

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC069 - Component search &1 has same priority as other structures;Change priority ?

  The SAP error message CRM_CIC069 indicates that there is a conflict in the priority of component searches in the CRM system. This typically occurs when two or more structures (like components or fields) are assigned the same priority level, which can lead to ambiguity in how the system should handle searches or data retrieval.
  
  Cause:
  
  Duplicate Priority Assignment: The error arises when multiple components or structures are assigned the same priority in the configuration settings. This can happen during customization or when new components are added without adjusting their priorities.
  
  Configuration Issues: It may also stem from incorrect or incomplete configuration in the CRM system, particularly in the context of component search settings.
  
  
  Solution:
  To resolve this error, you need to adjust the priorities of the conflicting components. Here are the steps to do that:
  
  
  Identify the Components: Check the error message details to identify which components are causing the conflict. The message will typically indicate