How To Fix CRM_CIC068 - Business partner search: Customizing inconsistent (See long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 068

• Message text: Business partner search: Customizing inconsistent (See long text)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC068 - Business partner search: Customizing inconsistent (See long text) ?

  The SAP error message CRM_CIC068 indicates that there is an inconsistency in the customizing settings related to business partner search in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system is unable to find the necessary configuration or when the settings are not aligned properly.
  
  Cause:
  
  Inconsistent Customizing Settings: The error usually occurs when the customizing settings for business partner search are not properly configured or are missing.
  Missing or Incorrect Search Criteria: If the search criteria defined in the customizing do not match the available business partner data, this can lead to inconsistencies.
  Transport Issues: If changes were transported from one system to another (e.g., from development to production) without proper adjustments, it may lead to inconsistencies.
  Missing Authorizations: Sometimes, the user may not have the necessary authorizations to access certain customizing settings.
  
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the transaction code SPRO and navigate to the relevant customizing settings for business