How To Fix CRM_CIC063 - Cannot search for partner1, partner 2 and IBase simultaneously

CRM_CIC063 - Overview

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 063

• Message text: Cannot search for partner1, partner 2 and IBase simultaneously

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC063 - Cannot search for partner1, partner 2 and IBase simultaneously ?

  The SAP error message CRM_CIC063 indicates that there is an issue with searching for multiple entities (partner1, partner2, and IBase) simultaneously in the CRM system. This error typically arises in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with partner functions and the installation base (IBase).
  
  Cause:
  The error occurs because the system does not allow simultaneous searches for multiple partner types and the IBase. This limitation is often due to the way the search functionality is designed in the CRM system, which may not support querying multiple partner roles and IBase at the same time.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Separate Searches: Instead of trying to search for partner1, partner2, and IBase at the same time, perform separate searches for each entity. This means you should first search for partner1, then for partner2, and finally for IBase.
  
  
  Check Configuration: Review the configuration settings in