Message type: E = Error
Message class: CRM_CIC - Interaction Center Framework
Message number: 017
Message text: Next number in number range & is not available
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CRM_CIC017
- Next number in number range & is not available ?The SAP error message CRM_CIC017 indicates that the system is unable to find the next available number in a specified number range. This typically occurs when the number range has been exhausted or not properly configured.
Cause: Exhausted Number Range: The number range defined for the object (e.g., business transactions, service requests) has been completely used up. Incorrect Configuration: The number range may not be correctly set up in the system. Number Range Interval: The intervals for the number range may not be defined properly, or the upper limit has been reached. Authorization Issues: The user may not have the necessary authorizations to access or modify the number range.
Solution: Check Number Range Status: Go to transaction SNRO (Number Range Objects). Enter the relevant number range object (e.g., CRM_ORDER, CRM_SERVICE) and check the current status of the number range. Verify if the number range has been exhausted. Extend Number Range: If the number range is exhausted, you can extend it by: Going to
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