How To Fix CRM_CIC017 - Next number in number range & is not available

CRM_CIC017 - Overview

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 017

• Message text: Next number in number range & is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC017 - Next number in number range & is not available ?

  The SAP error message CRM_CIC017 indicates that the system is unable to find the next available number in a specified number range. This typically occurs when the number range has been exhausted or not properly configured.
  
  Cause:
  
  Exhausted Number Range: The number range defined for the object (e.g., business transactions, service requests) has been completely used up.
  Incorrect Configuration: The number range may not be correctly set up in the system.
  Number Range Interval: The intervals for the number range may not be defined properly, or the upper limit has been reached.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the number range.
  
  
  Solution:
  
  
  Check Number Range Status:
  
  Go to transaction SNRO (Number Range Objects).
  Enter the relevant number range object (e.g., CRM_ORDER, CRM_SERVICE) and check the current status of the number range.
  Verify if the number range has been exhausted.
  
  
  
  Extend Number Range:
  
  If the number range is exhausted, you can extend it by:
  Going to