How To Fix CRM_CIC016 - & profile & does not exist

CRM_CIC016 - Overview

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 016

• Message text: & profile & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC016 - & profile & does not exist ?

  The SAP error message CRM_CIC016 typically indicates that a specific profile does not exist in the system. This error is often encountered in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with the CRM Interaction Center (IC) or when trying to access certain functionalities that rely on specific profiles.
  
  Cause:
  
  Missing Profile: The profile that is being referenced in the error message does not exist in the system. This could be due to it not being created, being deleted, or being incorrectly configured.
  Authorization Issues: The user may not have the necessary authorizations to access the profile, leading to the system not being able to find it.
  
  Configuration Issues: There may be a misconfiguration in the system settings or in the customizing settings related to the CRM Interaction Center.
  
  
  Solution:
  
  
  Check Profile Existence:
  
  Go to the relevant customizing transaction (e.g., SPRO) and navigate to the CRM settings to check if the profile