How To Fix CRM_CIC012 - Create function & failed; check component

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 012

• Message text: Create function & failed; check component

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC012 - Create function & failed; check component ?

  The SAP error message CRM_CIC012 typically indicates that there was a failure in creating a function within the CRM (Customer Relationship Management) system, specifically in the context of the CIC (Customer Interaction Center). This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the CIC settings or in the CRM system that prevent the function from being created.
  Authorization Problems: The user attempting to create the function may not have the necessary authorizations or roles assigned.
  System Errors: There could be underlying system errors or inconsistencies in the database that are causing the function creation to fail.
  Missing Components: Required components or dependencies for the function may be missing or not properly installed.
  Data Issues: Incorrect or incomplete data being passed during the function creation process can lead to this error.
  
  Solutions:
  
  Check Configuration: Review the CIC configuration settings in the SAP system. Ensure that all necessary parameters are correctly set up.
  User Authorizations: Verify that the user has the appropriate authorizations to create functions in the CRM system. You may need to consult with your SAP security team to ensure the correct roles are assigned.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or details that can provide more context about the failure.
  Database Consistency: Run consistency checks on the database to identify and resolve any inconsistencies that may be affecting the function creation.
  Review Dependencies: Ensure that all required components and dependencies for the function are installed and properly configured.
  Data Validation: Validate the data being used in the function creation process to ensure it meets all required criteria.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often contain patches, updates, or specific instructions for resolving known issues.
  Documentation: Review the official SAP documentation for CRM and CIC to understand the expected configurations and requirements for function creation.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further investigation and assistance.