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Message type: E = Error
Message class: CRM_CIC - Interaction Center Framework
Message number: 010
Message text: No visible components have been assigned to IC WinClient framework &
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CRM_CIC010
- No visible components have been assigned to IC WinClient framework & ?The SAP error message CRM_CIC010 indicates that there are no visible components assigned to the Interaction Center (IC) WinClient framework. This error typically occurs when the system is unable to find the necessary components or configurations to display the user interface properly.
Causes:
- Missing Configuration: The Interaction Center components may not be properly configured in the SAP system.
- Authorization Issues: The user may not have the necessary authorizations to access the components.
- System Settings: The settings for the IC WinClient may not be correctly set up in the SAP system.
- Transport Issues: If the configuration was recently transported from another system, it may not have been transported correctly.
- Version Compatibility: There may be compatibility issues between the version of the IC WinClient and the backend system.
Solutions:
Check Configuration:
- Go to the SAP Customizing Implementation Guide (IMG) and navigate to the Interaction Center settings.
- Ensure that the necessary components are assigned to the IC WinClient framework.
Review Authorizations:
- Check the user roles and authorizations to ensure that the user has access to the required components.
- Use transaction code
SU53
to analyze authorization issues after the error occurs.Verify System Settings:
- Ensure that the IC WinClient is properly configured in the system settings.
- Check the settings in transaction
CRMCIC
to ensure that the framework is set up correctly.Transport Check:
- If the configuration was recently transported, verify that all necessary objects were included in the transport request.
- Check for any transport errors or missing objects.
Compatibility Check:
- Ensure that the version of the IC WinClient is compatible with the backend SAP system.
- Check for any available patches or updates that may resolve compatibility issues.
Restart the IC WinClient:
- Sometimes, simply restarting the IC WinClient can resolve temporary issues.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.
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