How To Fix CRM_CIC010 - No visible components have been assigned to IC WinClient framework &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CIC - Interaction Center Framework

  • Message number: 010

  • Message text: No visible components have been assigned to IC WinClient framework &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CIC010 - No visible components have been assigned to IC WinClient framework & ?

    The SAP error message CRM_CIC010 indicates that there are no visible components assigned to the Interaction Center (IC) WinClient framework. This error typically occurs when the system is unable to find the necessary components or configurations to display the user interface properly.

    Causes:

    1. Missing Configuration: The Interaction Center components may not be properly configured in the SAP system.
    2. Authorization Issues: The user may not have the necessary authorizations to access the components.
    3. System Settings: The settings for the IC WinClient may not be correctly set up in the SAP system.
    4. Transport Issues: If the configuration was recently transported from another system, it may not have been transported correctly.
    5. Version Compatibility: There may be compatibility issues between the version of the IC WinClient and the backend system.

    Solutions:

    1. Check Configuration:

      • Go to the SAP Customizing Implementation Guide (IMG) and navigate to the Interaction Center settings.
      • Ensure that the necessary components are assigned to the IC WinClient framework.
    2. Review Authorizations:

      • Check the user roles and authorizations to ensure that the user has access to the required components.
      • Use transaction code SU53 to analyze authorization issues after the error occurs.
    3. Verify System Settings:

      • Ensure that the IC WinClient is properly configured in the system settings.
      • Check the settings in transaction CRMCIC to ensure that the framework is set up correctly.
    4. Transport Check:

      • If the configuration was recently transported, verify that all necessary objects were included in the transport request.
      • Check for any transport errors or missing objects.
    5. Compatibility Check:

      • Ensure that the version of the IC WinClient is compatible with the backend SAP system.
      • Check for any available patches or updates that may resolve compatibility issues.
    6. Restart the IC WinClient:

      • Sometimes, simply restarting the IC WinClient can resolve temporary issues.

    Related Information:

    • SAP Notes: Check SAP Notes related to the error message CRM_CIC010 for any specific fixes or recommendations provided by SAP.
    • Documentation: Review the official SAP documentation for Interaction Center configuration to ensure all steps have been followed correctly.
    • Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.

    If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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