How To Fix CRM_CHM_UTIL000 - The message type was &1. It should be X, A, E, W, S or I.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CHM_UTIL - Messages for all objects in package CRM_CHM_UTIL

• Message number: 000

• Message text: The message type was &1. It should be X, A, E, W, S or I.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CHM_UTIL000 - The message type was &1. It should be X, A, E, W, S or I. ?

  The SAP error message CRM_CHM_UTIL000 indicates that there is an issue with the message type being processed in the CRM (Customer Relationship Management) system. The message type should be one of the following: X (Error), A (Abort), E (Error Message), W (Warning), S (Success), or I (Information). The error suggests that the system encountered a message type that is not recognized or is invalid.
  Cause:
  
  Invalid Message Type: The most common cause of this error is that the message type being passed to the system is not one of the expected values (X, A, E, W, S, I).
  Configuration Issues: There may be a configuration issue in the CRM system where the message types are not properly defined or mapped.
  Custom Code: If there is custom code or enhancements in the system, it might be generating an invalid message type.
  Data Issues: The data being processed may contain unexpected values that lead to this error.
  
  Solution:
  
  Check Message Type: Review the code or configuration that is generating the message. Ensure that the message type being used is one of the valid types (X, A, E, W, S, I).
  Debugging: If you have access to the development environment, use debugging tools to trace where the invalid message type is being set. This can help identify the root cause.
  Review Custom Code: If there are any custom developments, review them to ensure they are correctly handling message types.
  Configuration Review: Check the configuration settings in the CRM system related to message handling. Ensure that all necessary settings are correctly defined.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM message handling, such as SM21 (System Log) or SLG1 (Application Log), to gather more information about the error.
  Community Forums: Look for discussions in SAP community forums or platforms like SAP Community, where other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.