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How To Fix CRM_CHM_UTIL001 - The message ID was initial. Message type: &1, message number: &2.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CHM_UTIL - Messages for all objects in package CRM_CHM_UTIL

  • Message number: 001

  • Message text: The message ID was initial. Message type: &1, message number: &2.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CHM_UTIL001 - The message ID was initial. Message type: &1, message number: &2. ?

    The SAP error message CRM_CHM_UTIL001 typically indicates that there is an issue with the message ID being used in the CRM (Customer Relationship Management) system. The message ID is either not initialized or not found, which can lead to problems in processing messages or notifications within the CRM system.

    Cause:

    1. Uninitialized Message ID: The message ID that the system is trying to use has not been properly initialized or defined in the system.
    2. Incorrect Configuration: There may be a configuration issue where the message type or number is not correctly set up in the system.
    3. Missing Customization: If the message ID is supposed to be custom-defined, it may not have been created or activated in the system.
    4. Transport Issues: If the system has recently undergone a transport of changes, the message ID may not have been included or properly transported.

    Solution:

    1. Check Message Configuration:

      • Go to transaction code SE91 (Message Class) and check if the message ID and number exist and are correctly configured.
      • Ensure that the message type and number are valid and properly defined.
    2. Initialize Message ID:

      • If the message ID is supposed to be initialized, ensure that the relevant configuration or customization is done to initialize it.
    3. Review Customizations:

      • If you are using custom message IDs, ensure that they are created and activated in the system. You may need to create a new message or modify an existing one.
    4. Check Transport Requests:

      • If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included and transported correctly.
    5. Consult Documentation:

      • Review any relevant SAP documentation or notes related to the specific message ID and its usage in the CRM context.
    6. Debugging:

      • If you have access to debugging tools, you can trace the execution to see where the message ID is being called and why it is not initialized.
    7. Contact SAP Support:

      • If the issue persists and you cannot resolve it, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: SE91 (Message Class), SE80 (Object Navigator), SE37 (Function Module), and SE11 (Data Dictionary).
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the SAP Help Portal for CRM-related documentation that may provide insights into message handling and configuration.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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