How To Fix CRM_CCM_WORKSPACE024 - Mail was not sent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CCM_WORKSPACE - CIC Workspacemanager

• Message number: 024

• Message text: Mail was not sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CCM_WORKSPACE024 - Mail was not sent ?

  The SAP error message CRM_CCM_WORKSPACE024 indicates that an email was not sent successfully. This error can occur in the context of SAP Customer Relationship Management (CRM) when there are issues related to the email sending process. Below are some common causes, potential solutions, and related information for this error:
  Causes:
  
  
  Configuration Issues: The email configuration in SAP may not be set up correctly. This includes settings for the SMTP server, email addresses, or other related parameters.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the email server.
  Email Server Issues: The email server itself may be down or experiencing issues that prevent it from sending emails.
  Authorization Issues: The user or system may not have the necessary permissions to send emails.
  Invalid Email Addresses: The email address specified may be invalid or incorrectly formatted.
  Missing Email Content: The email may lack required content or attachments, leading to a failure in sending.
  
  Solutions:
  
  
  Check