How To Fix CRM_CCM109 - Error when storing callback number &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CCM - Call Center - Messages Components

• Message number: 109

• Message text: Error when storing callback number &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CCM109 - Error when storing callback number & ?

  The SAP error message CRM_CCM109 typically occurs in the context of the SAP Customer Relationship Management (CRM) module when there is an issue related to storing a callback number. This error can arise due to various reasons, including data validation issues, configuration problems, or system settings.
  Possible Causes:
  
  Invalid Callback Number Format: The callback number may not conform to the expected format or length defined in the system.
  Missing Required Fields: There may be other mandatory fields that are not filled out, which can prevent the callback number from being stored.
  Data Type Mismatch: The data type of the callback number may not match the expected type in the database.
  Authorization Issues: The user may not have the necessary permissions to store or modify callback numbers.
  System Configuration: There may be configuration settings in the CRM system that are preventing the callback number from being saved.
  
  Solutions:
  
  Check Callback Number Format: Ensure that the callback number is entered