Message type: E = Error
Message class: CRM_CASE_XI - Message for CRM case XI
Message number: 003
Message text: No cases found for specified entries
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CRM_CASE_XI003
- No cases found for specified entries ?The SAP error message CRM_CASE_XI003: No cases found for specified entries typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to retrieve or display cases (such as customer service cases or incidents) but the system cannot find any cases that match the specified criteria. Causes: Incorrect Search Criteria: The most common cause is that the search criteria entered (such as case ID, status, date range, or other filters) do not match any existing cases in the system. Data Not Yet Created: There may be no cases created in the system for the specified parameters, especially if the system is new or if cases have been recently deleted. Authorization Issues: The user may not have the necessary authorizations to view the cases, leading to the appearance that no cases exist. System Configuration: There may be configuration issues in the CRM system that affect how cases are stored or retrieved. Data Synchronization Issues:
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