How To Fix CRM_CASE_XI001 - Source case type required to replicate the case

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE_XI - Message for CRM case XI

• Message number: 001

• Message text: Source case type required to replicate the case

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE_XI001 - Source case type required to replicate the case ?

  The SAP error message CRM_CASE_XI001 indicates that a source case type is required to replicate a case in the SAP Customer Relationship Management (CRM) system. This error typically arises when attempting to replicate a case from one system to another (for example, from a CRM system to an ERP system) without the necessary configuration or data.
  
  Cause:
  
  Missing Source Case Type: The source case type that you are trying to replicate does not exist or is not defined in the system.
  
  Configuration Issues: The replication settings may not be properly configured, leading to the system not recognizing the source case type.
  Data Inconsistency: There may be inconsistencies in the data that prevent the replication process from identifying the source case type.
  Authorization Issues: The user may not have the necessary authorizations to access the source case type.
  
  
  Solution:
  
  
  Check Case Type Configuration:
  
  Go to the configuration settings in the SAP CRM system and verify that the source case