How To Fix CRM_CASE204 - The object you are trying to add does not exist in the record model


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CASE - Messages for CRM Case Management

  • Message number: 204

  • Message text: The object you are trying to add does not exist in the record model

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CASE204 - The object you are trying to add does not exist in the record model ?

    The SAP error message CRM_CASE204 indicates that the system is unable to add a specific object to a record because it does not exist in the record model. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with cases, activities, or other related objects.

    Cause:

    1. Object Not Defined: The object you are trying to add (e.g., a business partner, product, or service) is not defined in the system or is not available in the current context.
    2. Incorrect Configuration: The configuration settings for the record model may not include the object type you are trying to add.
    3. Authorization Issues: The user may not have the necessary authorizations to access or add the object.
    4. Data Inconsistency: There may be inconsistencies in the data model or the underlying database that prevent the object from being recognized.

    Solution:

    1. Check Object Existence: Verify that the object you are trying to add exists in the system. You can do this by searching for the object in the relevant transaction or using the appropriate report.
    2. Review Configuration: Ensure that the record model is correctly configured to include the object type you are trying to add. This may involve checking the customizing settings in the SAP CRM system.
    3. Authorization Check: Confirm that the user has the necessary authorizations to add the object. You may need to consult with your SAP security team to ensure that the user roles are correctly assigned.
    4. Data Consistency Check: Run consistency checks on the data model to identify any inconsistencies or errors that may be causing the issue. This may involve using transaction codes like SLG1 for logging or SE11 for data dictionary checks.
    5. Consult Documentation: Refer to SAP documentation or notes related to the specific version of CRM you are using for any known issues or additional troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
    • SAP Notes: Check SAP Notes for any patches or updates that may address this specific error message.
    • Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.

    By following these steps, you should be able to identify the cause of the CRM_CASE204 error and implement a suitable solution.

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