How To Fix CRM_CASE205 - The added case does not have the hierarchy node in its record model

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 205

• Message text: The added case does not have the hierarchy node in its record model

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE205 - The added case does not have the hierarchy node in its record model ?

  The SAP error message CRM_CASE205 indicates that when trying to create or add a case in the SAP CRM system, the system cannot find the required hierarchy node in the record model for the case being added. This typically occurs when the case is being linked to a hierarchy that is not properly defined or does not exist in the system.
  
  Cause:
  
  Missing Hierarchy Node: The hierarchy node that the case is trying to reference does not exist in the system.
  Incorrect Configuration: The configuration of the case management or the hierarchy structure may be incorrect or incomplete.
  Data Inconsistency: There may be inconsistencies in the data that prevent the system from recognizing the hierarchy node.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy node.
  
  
  Solution:
  
  
  Check Hierarchy Configuration:
  
  Verify that the hierarchy node exists in the system. You can do this by navigating to the relevant configuration settings in SAP CRM.
  Ensure