How To Fix CRM_CASE173 - Invalid search operator: &1 is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 173

• Message text: Invalid search operator: &1 is not supported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE173 - Invalid search operator: &1 is not supported ?

  The SAP error message CRM_CASE173, which states "Invalid search operator: &1 is not supported," typically occurs in the context of searching or filtering data within the SAP CRM system. This error indicates that the search operator being used in a query or filter is not recognized or supported by the system.
  Cause:
  
  Unsupported Operator: The search operator specified in the query is not valid for the field being searched. This can happen if the operator is not defined in the system or if it is not applicable to the data type of the field.
  Typographical Error: There may be a typo in the search operator, leading to the system not recognizing it.
  Custom Development: If there are custom enhancements or developments in the system, they may not support certain operators.
  Configuration Issues: The configuration of the search criteria may not be set up correctly, leading to unsupported operators being used.
  
  Solution:
  
  Check the Search Operator: Review the search criteria and ensure that the operator being used is valid for the field in question. Common operators include =, <>, >, <, >=, <=, LIKE, etc.
  Refer to Documentation: Consult the SAP documentation or help files for the specific field to understand which operators are supported.
  Modify the Query: If you find that the operator is indeed unsupported, modify the query to use a valid operator.
  Debugging: If the issue persists, consider debugging the query to see how the search criteria are being constructed and identify where the unsupported operator is being introduced.
  Consult with SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is related to a custom development or configuration.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on supported search operators.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM case management, such as CRMD_ORDER for managing cases.
  User Exits and BAdIs: If there are custom enhancements in your system, review any user exits or BAdIs that might be affecting the search functionality.
  Testing: Test the search functionality with different operators to identify which ones are causing the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.