How To Fix CRM_CASE128 - Incorrect archiving object

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 128

• Message text: Incorrect archiving object

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE128 - Incorrect archiving object ?

  The SAP error message CRM_CASE128, which indicates "Incorrect archiving object," typically arises in the context of archiving processes within the SAP Customer Relationship Management (CRM) module. This error suggests that the system is unable to find or recognize the specified archiving object during an archiving operation.
  Cause:
  
  Incorrect Configuration: The archiving object may not be correctly configured in the system. This could be due to missing or incorrect entries in the customizing settings.
  Missing Authorization: The user attempting to perform the archiving operation may not have the necessary authorizations to access the specified archiving object.
  Object Not Defined: The archiving object may not be defined in the system, or it may have been deleted or deactivated.
  Version Mismatch: There may be a version mismatch between the archiving object and the data being processed, especially if there have been recent updates or changes to the system.
  
  Solution:
  
  Check Configuration: Verify the configuration of the archiving object in the SAP system. Ensure that it is correctly defined in the customizing settings (transaction code SPRO).
  Review Authorizations: Check the user authorizations to ensure that the user has the necessary permissions to perform archiving operations for the specified object.
  Define the Archiving Object: If the archiving object is missing, you may need to define it in the system. This can involve creating or activating the archiving object in the relevant customizing settings.
  Consult Documentation: Refer to SAP documentation or notes related to the specific archiving object to ensure that all prerequisites and configurations are met.
  Check for Updates: Ensure that your SAP system is up to date with the latest support packages and notes, as there may be fixes or enhancements related to archiving objects.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration) for managing archiving processes.
  SAP Notes: Search for SAP Notes related to CRM_CASE128 for any specific fixes or recommendations provided by SAP.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the CRM_CASE128 error effectively.