How To Fix CRM_CASE126 - ArchiveLink document already linked to case

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 126

• Message text: ArchiveLink document already linked to case

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE126 - ArchiveLink document already linked to case ?

  The SAP error message CRM_CASE126, which states "ArchiveLink document already linked to case," typically occurs when you attempt to link a document to a case in SAP CRM that is already associated with that case. This can happen in scenarios where the document has been previously linked, and the system prevents duplicate links to maintain data integrity.
  Cause:
  
  Duplicate Linking: The document you are trying to link is already associated with the case.
  System Configuration: The system is configured to prevent multiple links of the same document to the same case.
  User Error: The user may not be aware that the document is already linked.
  
  Solution:
  
  Check Existing Links: Before attempting to link a document, check if it is already linked to the case. You can do this by navigating to the case and reviewing the attached documents.
  Unlink the Document: If you need to relink the document for any reason, first unlink it from the case. This can usually be done through the document management interface in SAP.
  Use a Different Document: If the document is already linked and you need to attach a different version or a new document, consider uploading a new document instead.
  Consult Documentation: Review SAP documentation or help resources for specific instructions on managing ArchiveLink documents in your version of SAP.
  Contact Support: If you believe this error is occurring in error or if you need further assistance, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches.
  
  Related Information:
  
  ArchiveLink: This is a standard SAP interface for managing documents and content. Understanding how ArchiveLink works can help in managing document links effectively.
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. Sometimes, specific configurations or bugs are documented that can provide additional context or solutions.
  User Training: Ensure that users are trained on how to manage documents within SAP CRM to minimize errors related to document linking.
  
  By following these steps, you should be able to resolve the CRM_CASE126 error and manage your documents effectively within SAP CRM.