How To Fix CRM_CASE053 - Partner function &1 is not available in partner determination procedure


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CASE - Messages for CRM Case Management

  • Message number: 053

  • Message text: Partner function &1 is not available in partner determination procedure

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CASE053 - Partner function &1 is not available in partner determination procedure ?

    The SAP error message CRM_CASE053 indicates that a specific partner function (denoted as &1) is not available in the partner determination procedure for a particular business object, such as a case in SAP CRM. This error typically arises when the system is unable to find the required partner function for the specified partner determination procedure.

    Cause:

    1. Missing Partner Function: The partner function specified in the error message is not defined in the partner determination procedure for the business object.
    2. Incorrect Configuration: The partner determination procedure may not be correctly configured to include the necessary partner functions.
    3. Business Object Settings: The business object (e.g., a case) may not be set up to use the required partner determination procedure.
    4. Data Inconsistencies: There may be inconsistencies in the data or settings related to the partner functions and determination procedures.

    Solution:

    1. Check Partner Determination Procedure:

      • Go to the configuration settings for the partner determination procedure in the SAP system.
      • Navigate to the relevant transaction (e.g., SPRO) and check the settings under "Customer Relationship Management" > "Master Data" > "Partner Determination" > "Define Partner Determination Procedures".
      • Ensure that the partner function in question is included in the partner determination procedure assigned to the business object.
    2. Assign Correct Partner Determination Procedure:

      • Verify that the correct partner determination procedure is assigned to the business object (e.g., case).
      • If necessary, assign the appropriate partner determination procedure that includes the required partner function.
    3. Review Partner Function Configuration:

      • Check the configuration of the partner function itself to ensure it is correctly defined and active.
      • Ensure that the partner function is relevant for the business object you are working with.
    4. Test the Configuration:

      • After making changes, test the configuration by creating or modifying a case to see if the error persists.
      • Use transaction codes like CRMD_ORDER or CRM_ORDER to test the partner determination.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for detailed guidance on partner determination procedures and partner functions.

    Related Information:

    • Transaction Codes:
      • CRMD_ORDER: To manage CRM orders and cases.
      • SPRO: To access the SAP Reference IMG for configuration.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error.
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify partner determination settings.

    By following these steps, you should be able to resolve the CRM_CASE053 error and ensure that the necessary partner functions are available in the partner determination procedure.

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