How To Fix CRM_CASE052 - Select only one partner as the main partner for partner function &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 052

• Message text: Select only one partner as the main partner for partner function &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE052 - Select only one partner as the main partner for partner function &1 ?

  The SAP error message CRM_CASE052 indicates that there is an issue with the assignment of partners in a CRM case. Specifically, it means that more than one partner has been assigned to a partner function that is designated to have only one main partner. This can occur in various scenarios where partner functions are defined, such as in sales orders, service orders, or customer relationship management cases.
  Cause:
  The error is triggered when:
  
  Multiple partners are assigned to a partner function that is supposed to have only one main partner.
  The partner function in question is defined in such a way that it requires a single main partner (e.g., Sold-to Party, Bill-to Party, etc.).
  There may be a configuration issue or a misunderstanding of how partners should be assigned in the system.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Review Partner Assignments:
  
  Go to the transaction or screen where the error occurred (e.g., CRM case management).
  Check the partner assignments for the relevant case or document.
  Identify the partner function that is causing the issue.
  
  
  
  Select a Single Main Partner:
  
  For the partner function indicated in the error message (represented by &1), ensure that only one partner is marked as the main partner.
  If multiple partners are assigned, you will need to remove the additional partners or change the designation of the main partner.
  
  
  
  Adjust Partner Function Settings:
  
  If necessary, review the configuration of partner functions in the system to ensure they are set up correctly.
  You can do this in the customizing settings (transaction SPRO) under the relevant CRM settings.
  
  
  
  Save Changes:
  
  After making the necessary adjustments, save the changes and try to proceed with the transaction again.
  
  
  
  Related Information:
  
  Partner Functions: Understand the different partner functions and their roles in the CRM system. Each partner function can have specific requirements regarding how many partners can be assigned.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  User Authorization: Ensure that you have the necessary authorizations to make changes to partner assignments in the system.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.