How To Fix CRM_CASE029 - Classification search

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 029

• Message text: Classification search

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE029 - Classification search ?

  The SAP error message CRM_CASE029 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with classification searches for cases. This error indicates that the system could not find any classification data for the specified criteria.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Classification Data: The classification data for the case type you are trying to search for may not be maintained or is incomplete.
  Incorrect Search Criteria: The search criteria you are using may not match any existing classification data.
  Authorization Issues: The user may not have the necessary authorizations to access the classification data.
  Configuration Issues: There may be issues with the configuration of the classification system in SAP CRM.
  
  Solution:
  To resolve the CRM_CASE029 error, you can take the following steps:
  
  
  Check Classification Data:
  
  Ensure that the classification data for the relevant case type is correctly maintained in the system. You can do this by navigating to the classification settings in the SAP CRM system and verifying that the necessary classes and characteristics are defined.
  
  
  
  Review Search Criteria:
  
  Double-check the search criteria you are using. Make sure that the values you are entering are correct and correspond to the existing classification data.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the classification data. You may need to consult with your SAP security team to ensure that the user roles are correctly assigned.
  
  
  
  Configuration Review:
  
  If the issue persists, review the configuration settings for the classification system in SAP CRM. Ensure that all necessary settings are correctly configured and that there are no inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM classification and error messages for additional guidance and troubleshooting steps.
  
  
  
  SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to access the CRM order management interface, where you can check case classifications.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to CRM_CASE029.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_CASE029 error in your SAP system.