How To Fix CRM_CASE014 - Select the position of the new object in the record

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 014

• Message text: Select the position of the new object in the record

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE014 - Select the position of the new object in the record ?

  The SAP error message CRM_CASE014, which states "Select the position of the new object in the record," typically occurs in the context of creating or managing cases in SAP CRM (Customer Relationship Management). This error indicates that the system requires the user to specify where the new object (such as a new item or a new case) should be positioned within the existing record.
  
  Cause:
  
  Missing Position Selection: The user has not selected a position for the new object in the list or hierarchy of existing objects.
  Incorrect Navigation: The user may have navigated incorrectly within the CRM interface, leading to a situation where the system cannot determine where to place the new object.
  User Interface Issue: Sometimes, the user interface may not be displaying the options correctly, leading to confusion about how to select the position.
  
  
  Solution:
  
  Select Position: When prompted with this error, ensure that you select a valid position for the new object.