How To Fix CRM_CASE012 - User &1 does not exist, or does not exist for business partner &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CASE - Messages for CRM Case Management

• Message number: 012

• Message text: User &1 does not exist, or does not exist for business partner &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CASE012 - User &1 does not exist, or does not exist for business partner &1 ?

  The SAP error message CRM_CASE012 indicates that the user specified in the system does not exist or is not associated with the specified business partner. This error typically arises in the context of CRM (Customer Relationship Management) when trying to assign a user to a business partner or when performing actions that require user identification.
  
  Cause:
  
  User Does Not Exist: The user ID entered does not correspond to any user in the SAP system.
  User Not Assigned to Business Partner: The user exists, but they are not linked to the specified business partner in the system.
  Incorrect User ID: There may be a typo or formatting issue in the user ID being entered.
  User Deactivation: The user might be deactivated or locked in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the business partner.
  
  
  Solution:
  
  Verify User ID: Check the user ID for any typos or formatting errors. Ensure that the user