How To Fix CRM_CANCEL425 - The latest date of receipt is before the date of receipt

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CANCEL - Message class for cancellation set

• Message number: 425

• Message text: The latest date of receipt is before the date of receipt

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CANCEL425 - The latest date of receipt is before the date of receipt ?

  The SAP error message CRM_CANCEL425 indicates that there is a discrepancy between the dates of receipt in a CRM transaction. Specifically, it means that the "latest date of receipt" is set to a date that is earlier than the "date of receipt," which is logically inconsistent.
  Cause:
  
  Data Entry Error: The most common cause is a manual data entry error where the user has incorrectly inputted the dates.
  System Configuration: There may be issues with the configuration of the CRM system that lead to incorrect date calculations or validations.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies in the date formats or values.
  Business Logic: The business rules defined in the system may not allow for the latest date of receipt to be earlier than the date of receipt.
  
  Solution:
  
  Check Date Entries: Review the entries for the "latest date of receipt" and "date of receipt" fields. Ensure that the latest date is indeed later than the date of receipt.
  Correct the Dates: If you find that the dates are incorrectly entered, correct them to ensure that the latest date of receipt is after the date of receipt.
  Review Configuration: If the issue persists, check the configuration settings in the CRM system to ensure that there are no rules or validations that are incorrectly set.
  Consult Documentation: Refer to SAP documentation or help resources for any specific guidelines related to date handling in your version of SAP CRM.
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRM_ORDER or CRM_ORDER_MAINTAIN to access and modify the relevant CRM orders.
  User Roles: Ensure that you have the necessary permissions to edit the CRM transaction data.
  Testing: After making corrections, test the transaction to ensure that the error does not reoccur.
  Documentation: Keep a record of the changes made for future reference and to assist in troubleshooting similar issues.
  
  By following these steps, you should be able to resolve the CRM_CANCEL425 error and ensure that the date fields are correctly aligned.