How To Fix CRM_CANCEL426 - The latest date of receipt is before the contract start date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CANCEL - Message class for cancellation set

• Message number: 426

• Message text: The latest date of receipt is before the contract start date

What causes this issue?

A latest entry date has been determined or entered that lies before the
contract start date.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CANCEL426 - The latest date of receipt is before the contract start date ?

  The SAP error message CRM_CANCEL426 indicates that there is a discrepancy between the dates specified in a contract or order. Specifically, it means that the latest date of receipt (which could refer to a delivery date, service date, or similar) is set to a date that is earlier than the contract's start date. This situation is not permissible because it implies that a service or delivery is expected before the contract is officially in effect.
  Cause:
  
  Incorrect Date Entry: The latest date of receipt may have been entered incorrectly, either manually or through a data import.
  Contract Configuration: The contract may have been configured with an incorrect start date.
  System Settings: There may be system settings or rules that enforce date relationships that are not being adhered to.
  
  Solution:
  
  Check Dates: Review the contract details and verify the start date and the latest date of receipt. Ensure that the latest date of receipt is on or after the contract start date.
  Update Dates: If the latest date of receipt is incorrect, update it to a valid date that is on or after the contract start date.
  Contract Review: If the contract start date is incorrect, consider updating it if appropriate, but ensure that this change aligns with business rules and agreements.
  Validation Rules: Check if there are any validation rules or configurations in the system that might be enforcing this date relationship and adjust them if necessary.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling contract and order dates.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRM_ORDER or CRM_CONTRACT to access and modify the relevant documents.
  User Roles: Ensure that you have the necessary permissions to make changes to contracts and orders.
  Testing: After making changes, test the process to ensure that the error does not reoccur and that the system behaves as expected.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context or fixes.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the system configuration and potential underlying issues.