How To Fix CRM_CANCEL427 - The latest date of receipt has been changed manually

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CANCEL - Message class for cancellation set

• Message number: 427

• Message text: The latest date of receipt has been changed manually

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CANCEL427 - The latest date of receipt has been changed manually ?

  The SAP error message CRM_CANCEL427 indicates that the latest date of receipt for a particular transaction or document has been changed manually, which is not allowed in the current context. This error typically arises in the SAP Customer Relationship Management (CRM) module when there are inconsistencies or conflicts in the data being processed.
  Cause:
  
  Manual Changes: The latest date of receipt was manually altered, which may conflict with system rules or dependencies.
  Data Inconsistency: There may be inconsistencies in the data that are causing the system to reject the manual change.
  Business Rules: The system may have specific business rules that prevent manual changes to certain fields after a certain point in the process.
  Workflow Issues: If the document is part of a workflow, changes to critical dates may be restricted to maintain the integrity of the workflow.
  
  Solution:
  
  Revert Changes: If possible, revert the latest date of receipt to its original value. This may resolve the error if the manual change is not necessary.
  Check Configuration: Review the configuration settings in the CRM system to ensure that the rules governing the latest date of receipt are correctly set up.
  Review Business Processes: Ensure that the business processes and workflows are being followed correctly. If manual changes are necessary, consider adjusting the workflow or business rules.
  Consult Documentation: Check SAP documentation or notes related to CRM_CANCEL427 for any specific guidance or updates that may address this issue.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may be able to provide insights based on system logs or configurations.
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to CRM_CANCEL427 in the SAP Support Portal. These notes may provide additional context or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting or correcting the issue.
  User Permissions: Ensure that the user attempting to make the change has the necessary permissions to modify the document in question.
  Testing: If changes are made to configurations or workflows, conduct thorough testing to ensure that the error does not recur and that the system behaves as expected.
  
  By following these steps, you should be able to address the CRM_CANCEL427 error effectively.